Way

Pricing

Way

Pricing

Put your IT support on autopilot.

Put your IT support
on autopilot.

Put your IT support on autopilot.

Our AI and human IT experts handle all your employees' IT requests around the clock, directly in Teams or Slack — all solved in under 10 minutes.

Get Access

Get in touch for a demo ->

I need access to SharePoint

Help my P&L file is corrupted!

I need to reset my password

My mouse stopped working

I need access to AWS S3

I need access to SharePoint

Help my P&L file is corrupted!

I need to reset my password

My mouse stopped working

I need access to AWS S3

I need access to SharePoint

Help my P&L file is corrupted!

I need to reset my password

My mouse stopped working

I need access to AWS S3

24/7 Support: Around-the-clock IT support for your employees

24/7 Support: Around-the-clock IT support.

ISO 27001 & SOC 2: Complete audit trails for all access requests.

ISO 27001 & SOC 2: Audit trails for all requests.

No cure no pay: Pay only for fully resolved IT problems.

No cure no pay: Pay only for fully resolved IT issues.

They already put their IT on autopilot

Our customers

Our unique combination of AI
and human IT experts

We blend the accuracy and speed of AI with the thoughtfulness of professional IT experts. They work together to handle everything so your team will never be blocked by slow IT again.

Our AI resolves 70% of IT issues instantly.
Get issues resolved within seconds. If needed, our human IT experts step in to handle more complex problems.

Complex issues? Our IT experts got you covered.
When employees need help with complex IT issues, our AI gets our IT experts to step in and fully resolve the issue.

The WAY Effect

Employees

IT admins

Security & compliance

Before Way ❌

After Way ✅

Employees lose 10 hours per month due to slow IT support.
They don't know who can help with their issues or wait for hours if not days to get their issue resolved.

Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.

Employees

IT admins

Security & compliance

Before Way ❌

After Way ✅

Employees lose 10 hours per month due to slow IT support.
They don't know who can help with their issues or wait for hours if not days to get their issue resolved.

Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.

Employees

IT admins

Security & compliance

Before Way ❌

After Way ✅

Employees lose 10 hours per month due to slow IT support.
They don't know who can help with their issues or wait for hours if not days to get their issue resolved.

Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.

We play well with your IT stack.

No migrations needed, Way integrates intuitively with your existing tools. From Microsoft 365 to AWS and from your MDM to your RMM.

Free until we fully resolved your IT issue

We only charge for issues that we fully resolve (That's right, no lock-in).

Flexible, risk-free pricing for everyone

The best of AI and human IT support.

See our pricing

Starting from

€0

for the first 10 resolutions

You ask. We answer.

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

Enterprise-ready security

ISO 27001 & SOC2 audit logs

Data encryption

Data & Chats at rest are encrypted with AES-256.

Data in transit is encrypted with TLS 1.3 using AES-256

Made in Germany

Berlin based

Learn more

Pricing

Customers

Company

Imprint

Pricing

Pricing

Pricing

Pricing

Our unique combination of AI and human IT experts

The WAY Effect

Before Way ❌

After Way ✅

Before Way ❌

After Way ✅

Before Way ❌

After Way ✅

We play well with your IT stack.

Free until we fully resolved your IT issue

Free until we fully resolved your IT issue

Flexible, risk-free pricing for everyone

You ask. We answer.

You ask. We answer.

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

Enterprise-ready security

Data encryption

Made in Germany

Learn more

Customers

Company

Terms

Our unique combination of AI
and human IT experts