Provide the fastest IT support
your team ever had.
Provide the fastest IT support your team ever had.
Provide the fastest IT support your team ever had.
Way is an IT service platform that combines human and machine intelligence to let you focus on what matters and deliver a blazingly fast employee experience.
Way is an IT service platform that combines human and machine intelligence to let you focus on what matters and deliver a blazingly fast employee experience.
Way is an IT service platform that combines human and machine intelligence to let you focus on what matters and deliver a blazingly fast employee experience.
👉 Get the first 14 days for free
I need access to SharePoint
I need access to SharePoint
I need to reset my password
My mouse stopped working
I need access to AWS S3
I need access to SharePoint
I need access to SharePoint
I need to reset my password
My mouse stopped working
I need access to AWS S3
I need access to SharePoint
I need access to SharePoint
I need to reset my password
My mouse stopped working
I need access to AWS S3
Blazingly fast: Get issues resolved in minutes not hours.
Blazingly fast: Get issues resolved in minutes not hours..
ISO 27001 & SOC 2: Complete audit trails for all IT requests.
ISO 27001 & SOC 2: Audit trails for all requests.
No cure no pay: Pay only for fully resolved IT issues/requests.
No cure no pay: Pay only for fully resolved IT issues/requests.
👉 Get the first 14 days for free
👉 Get the first 14 days for free
They already save thousands of hours
Our unique combination of AI and human IT experts
Our unique combination of AI
and human IT experts
Our unique combination of AI and human IT experts
We blend the conversational benefits of LLMs and the accuracy of machine learning with the insights of professional IT experts. They work together to handle everything so your team will never be blocked by slow IT again.
We blend the conversational benefits of LLMs and the accuracy of machine learning with the insights of professional IT experts. They work together to handle everything so your team will never be blocked by slow IT again.
We blend the accuracy and speed of AI with the thoughtfulness of professional IT experts. Your team will never be blocked by slow IT again.
Instantly resolve 74% of IT issues.
Get issues resolved within seconds. If needed, our human IT experts step in to handle more complex problems.
Instantly resolve 74% of IT issues.
Get issues resolved within seconds. If needed, our human IT experts step in to handle more complex problems.
Complex problem? We match the expert.
When employees need help with complex IT issues, our AI matches your in-house or our IT experts to step in and fully resolve the issue.
Complex problem? We match the expert.
When employees need help with complex IT issues, our AI matches your in-house or our IT experts to step in and fully resolve the issue.
The Way Effect
The Way Effect
The Way Effect
Employees
IT admins
Security & compliance
Before Way
After Way
Employees lose 4 hours per week due to slow IT support. They don't know who can help with their issues or wait for hours if not days to get their issue resolved.
Get 4 hours per week per employee back with Way. Through an easy-to-use chat at their workspace, employees can sort out any IT issue in about 5 minutes!
Employees
IT admins
Security & compliance
Before Way
After Way
Employees lose 4 hours per week due to slow IT support. They don't know who can help with their issues or wait for hours if not days to get their issue resolved.
Get 4 hours per week per employee back with Way. Through an easy-to-use chat at their workspace, employees can sort out any IT issue in about 5 minutes!
Employees
IT admins
Security & compliance
Before WAY365
After WAY465
Employees lose 4 hours per week due to slow IT support. They don't know who can help with their issues or wait for hours if not days to get their issue resolved.
Get 4 hours per week per employee back with Way. Through an easy-to-use chat at their workspace, employees can sort out any IT issue in about 5 minutes!
Way integrates with your IT stack.
Way integrates with your IT stack.
Way integrates with
your IT stack.
No migrations needed. Whether it’s Microsoft 365, Google Workspace, your MDM, AIM, or ITSM — Way seamlessly integrates with your existing IT stack.
Pricing that scales in your favor.
Pricing that scales in your favor.
Pricing that scales
in your favor.
We only charge for issues that we fully resolve (That's right, no lock-in).
Flexible, risk-free pricing for everyone
The best of AI and human IT support.
Starting from
€19
per IT resolution
You ask. We answer.
You ask. We answer.
You ask. We answer.
What types of IT issues can Way resolve?
How does the pricing model work?
Is Way compliant with security standards?
Can employees use Way without contacting the IT team?
What if we don’t have an internal IT team?
What if we have our own IT team?
What types of IT issues can Way resolve?
How does the pricing model work?
Is Way compliant with security standards?
Can employees use Way without contacting the IT team?
What if we don’t have an internal IT team?
What if we have our own IT team?
What types of IT issues can Way resolve?
How does the pricing model work?
Is Way compliant with security standards?
Can employees use Way without contacting the IT team?
What if we don’t have an internal IT team?
What if we have our own IT team?
Scale your IT support
in minutes, not months!
Scale your IT support
in minutes, not months!
Scale your IT support
in minutes, not months!
Get the first 14-days for free.
Get the first 14-days for free.
Enterprise-ready security
ISO 27001 & SOC2 audit logs
Data encryption
Data & Chats at rest are encrypted with AES-256.
Data in transit is encrypted with TLS 1.3 using AES-256
Made in Germany
Berlin based