Put your IT support
on autopilot.
Put your IT support
on autopilot.
Put your IT support
on autopilot.
Way helps you provide the IT support your company needs so you can focus on what matters and deliver a blazingly fast employee experience.
Way helps you provide the IT support your company needs so you can focus on what matters and deliver a blazingly fast employee experience.
Way helps you provide the IT support your company needs so you can focus on what matters and deliver a blazingly fast employee experience.
I need access to SharePoint
I need access to SharePoint
I need to reset my password
My mouse stopped working
I need access to AWS S3
I need access to SharePoint
I need access to SharePoint
I need to reset my password
My mouse stopped working
I need access to AWS S3
I need access to SharePoint
I need access to SharePoint
I need to reset my password
My mouse stopped working
I need access to AWS S3
Blazingly fast: Get issues resolved in 15 minutes vs 4 hour industry avg.
Blazingly fast: Get issues resolved in minutes not hours..
Automated access: Aligned with your ISO 27001, NIS2, and SOC2.
ISO 27001 & SOC 2: Audit trails for all requests.
Save 72k hours per year: Save up to 130 hours per employee per year.
Save 72k hours per year: Save up to 130 hours per employee per year.
👉 Get the first 14 days for free
👉 Get the first 14 days for free
They already save thousands of hours
Save your team 72 thousand hours* every single year.
Save your team 72 thousand hours* every single year.
Save your team 72 thousand hours* every single year.
We all rely on IT support every day. Often help comes late — and sometimes not at all — losing 10h of productivity per person per month. It's not anybody's fault. Traditional IT support is stuck in a ticket-first world. Way changes this.
We all rely on IT support every day. Often help comes late — and sometimes not at all — losing 10h of productivity per person per month. It's not anybody's fault. Traditional IT support is stuck in a ticket-first world. Way changes this.
We all rely on IT support every day. Often help comes late — and sometimes not at all — losing 10h of productivity per person per month. It's not anybody's fault. Traditional IT support is stuck in a ticket-first world. Way changes this.
Instantly resolve 74% of IT issues <15 min.
Get issues resolved within minutes not hours. If needed, our human IT experts step in to handle more complex problems.
Instantly resolve 74% of IT issues <15 minutes
Get issues resolved within minutes not hours. If needed, our human IT experts step in to handle more complex problems.
Instantly resolve 74% of IT issues <15 minutes.
Get issues resolved within minutes not hours. If needed, our human IT experts step in to handle more complex problems.
Big problem? We match the right IT expert.
When employees need help with complex IT issues, our AI matches (y)our in-house IT experts to step in and fully resolve the issue.
Big problem? We match the right IT expert.
When employees need help with complex IT issues, our AI matches (y)our in-house IT experts to step in and fully resolve the issue.
Big problem? We match the right IT expert.
When employees need help with complex IT issues, our AI matches (y)our in-house IT experts to step in and fully resolve the issue.
*Way helps IT managers save 1,400 hours per year (30 full work weeks) and employees save 130 hours (3 work weeks). With 500 employees and 5 IT managers, that’s a massive 72,000 hours saved annually.
Go from IT support 🙈 to IT service magic 🪄
Go from IT support 🙈 to IT service magic 🪄
Go from IT support 🙈 to IT service magic 🪄
Every wish you could just hit that one magic button or simply DM someone to fix all your IT woes? With Way this becomes a reality. Simply DM Way in Slack, Teams, WhatsApp, and Email. While IT gets a perfect track record in their ITSM.
Every wish you could just hit that one magic button or simply DM someone to fix all your IT woes? With Way this becomes a reality. Simply DM Way in Slack, Teams, WhatsApp, and Email. While IT gets a perfect track record in their ITSM.
Every wish you could just hit that one magic button or simply DM someone to fix all your IT woes? With Way this becomes a reality. Simply DM Way in Slack, Teams, WhatsApp, and Email. While IT gets a perfect track record in their ITSM.
IT Support Autopilot
Onboarding Agent
Offboarding Agent
Password Reset Agent
Software Setup Agent
VPN Vodoo
Works where your team works
Device Enrollment Automation
Software License Tetris
Network Agent
Compliance Check Automation
MDM without the OMG
Data Protection Agent
Knowledge Base Auto-Updating
IT Support Autopilot
Onboarding Agent
Offboarding Agent
Password Reset Agent
Software Setup Agent
VPN Vodoo
Works where your team works
Device Enrollment Automation
Software License Tetris
Network Agent
Compliance Check Automation
MDM without the OMG
Data Protection Agent
Knowledge Base Auto-Updating
IT Support Autopilot
Onboarding Agent
Offboarding Agent
Password Reset Agent
Software Setup Agent
VPN Vodoo
Works where your team works
Device Enrollment Automation
Software License Tetris
Network Agent
Compliance Check Automation
MDM without the OMG
Data Protection Agent
Knowledge Base Auto-Updating
👉 Get the first 14 days for free
The Way Effect
The Way Effect
The Way Effect
We're designed to help employees in a self-serve manner, while relieving (involuntary) IT managers, IT admins, and sys admins from the burden of 1st and 2nd level IT support.
Employees
IT admins
Security & compliance
Before Way ❌
After Way ✅
Employees lose 10 hours per month due to slow IT support.
They don't know who can help with their issues or wait for hours if not days to get their issue resolved.
Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.
Employees
IT admins
Security & compliance
Before Way ❌
After Way ✅
Employees lose 10 hours per month due to slow IT support.
They don't know who can help with their issues or wait for hours if not days to get their issue resolved.
Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.
Employees
IT admins
Security & compliance
Before Way ❌
After Way ✅
Employees lose 10 hours per month due to slow IT support.
They don't know who can help with their issues or wait for hours if not days to get their issue resolved.
Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.
Way integrates with your IT stack.
Way integrates with your IT stack.
Way integrates with
your IT stack.
No migrations needed. Whether it’s Microsoft 365, Google Workspace, your MDM, AIM, or ITSM — Way seamlessly integrates with your existing IT stack.
Pricing that scales in your favor.
Pricing that scales in your favor.
Pricing that scales
in your favor.
We only charge for issues that we fully resolve (That's right, no lock-in).
Flexible, risk-free pricing for everyone
The best of AI and human IT support.
Starting from
€19
per resolution
You ask. We answer.
You ask. We answer.
You ask. We answer.
What types of IT requests can Way resolve?
How does the pricing model work?
Is Way compliant with security standards?
Can employees use Way without contacting the IT team?
What if we don’t have an internal IT team?
What if we have our own IT team?
What types of IT requests can Way resolve?
How does the pricing model work?
Is Way compliant with security standards?
Can employees use Way without contacting the IT team?
What if we don’t have an internal IT team?
What if we have our own IT team?
What types of IT requests can Way resolve?
How does the pricing model work?
Is Way compliant with security standards?
Can employees use Way without contacting the IT team?
What if we don’t have an internal IT team?
What if we have our own IT team?
Scale your IT support
in minutes, not months!
Scale your IT support
in minutes, not months!
Scale your IT support
in minutes, not months!
Get the first 14-days for free.
Get the first 14-days for free.
Enterprise-ready security
ISO 27001 & SOC2 audit logs
Data encryption
Data & Chats at rest are encrypted with AES-256.
Data in transit is encrypted with TLS 1.3 using AES-256
Made in Germany
Berlin based