Never wait for IT support again, thanks to AI.

Our AI and human IT experts handle all your employees' M365 IT issues around the clock, directly in Teams or Slack— from access requests to password resets and other IT issues— all solved in under 10 minutes.

ISO 27001 & SOC 2: Complete audit trails
for all access requests.

ISO 27001 & SOC 2: Complete audit trails for all access requests.

24/7 Support: Around-the-clock IT support
for your employees

24/7 Support: Around-the-clock IT support for your employees

No cure no pay: Pay only for fully resolved IT problems.

These businesses put their IT on autopilot

Our customers

Our unique combination of AI and human IT experts

We blend the accuracy and speed of AI with human expertise for incredible IT support that solve your IT requests in under 10 minutes. From access requests to complex IT issues. Your team will never be blocked by IT again.

Our AI resolves 70% of IT issues instantly.
Get answers and resolutions within seconds. If needed, our human IT experts step in to handle more complex problems.

Complex Issues? Our human IT experts got you covered.
When employees need help with complex or delicate IT issues, our AI gets our IT experts to step in and fully resolve the issue.

The WAY365 Effect

Employees

IT admins

Security & compliance

Before Way

After Way

IT issues slow down employees by 20%.They don't know who can help with their issues, leading to hours of lost productivity.

Magic IT support for your team. With a single chat right inside their Teams/Slack, employees can resolve any IT issue with ease. Get them up and running in under 10 minutes!

Employees

IT admins

Security & compliance

Before WAY365

After WAY465

IT issues slow down employees by 20%.They don't know who can help with their issues, leading to hours of lost productivity.

Magic IT support for your team. With a single chat right inside their Teams/Slack, employees can resolve any IT issue with ease. Get them up and running in under 10 minutes!

We play well with your software

No migrations needed, WAY365 integrates intuitively with your existing tools.

Our promise

Our promise

Free until we fully resolved your IT issue

Free until we fully resolved your IT issue

We put your IT support on autopilot — from access requests to password resets and hardware issues. We only charge for issues that we fully resolve (That's right, no lock-in).

Our PRICING

Our PRICING

Simple, straightforward pricing for everyone

Simple, straightforward pricing for everyone

€19

€19

From

per fully resolved issue

per fully resolved issue

The best of AI and human IT support.
Free for the first 10 IT issues.

The best of AI and human IT support.
Free for the first 10 IT issues.

Got questions? We've got answers.

Got questions? We've got answers.

What types of IT issues can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

Enterprise-ready security

ISO 27001 & SOC2 audit logs

Data encryption

Data & Chats at rest are encrypted with AES-256.

Data in transit is encrypted with TLS 1.3 using AES-256

Made in Germany

Berlin based

Learn more

Pricing (soon)

FAQs

Languages

English

German