Never wait for IT support again, thanks to AI.

Our AI and human IT experts handle all your employees' M365 IT issues around the clock, directly in Teams or Slack— from access requests to password resets and other IT issues— all solved in under 10 minutes.

Book a demo

ISO 27001 & SOC 2: Complete audit trails
for all access requests.

ISO 27001 & SOC 2: Complete audit trails for all access requests.

24/7 Support: Around-the-clock IT support
for your employees

24/7 Support: Around-the-clock IT support for your employees

No cure no pay: Pay only for fully resolved IT problems.

These businesses put their IT on autopilot

Our customers

Our unique combination of AI and human IT experts

We blend the accuracy and speed of AI with human expertise for incredible IT support that solve your IT requests in under 10 minutes. From access requests to complex IT issues. Your team will never be blocked by IT again.

Our AI resolves 70% of IT issues instantly.
Get answers and resolutions within seconds. If needed, our human IT experts step in to handle more complex problems.

Complex Issues? Our human IT experts got you covered.
When employees need help with complex or delicate IT issues, our AI gets our IT experts to step in and fully resolve the issue.

The WAY365 Effect

Employees

IT admins

Security & compliance

Before Way ❌

After Way ✅

Employees lose 10 hours per month due to slow IT support. They don't know who can help with their issues or wait for hours if not days to get their issue resolved.

Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.

Employees

IT admins

Security & compliance

Before Way ❌

After Way ✅

Employees lose 10 hours per month due to slow IT support. They don't know who can help with their issues or wait for hours if not days to get their issue resolved.

Reclaim 9 hours 50 min per employee each month with Way. Through Slack, Teams, or WhatsApp, employees can sort out any IT issue near instantly.

We play well with your software

No migrations needed, WAY365 integrates intuitively with your existing tools.

Our promise

Free until we fully resolved your IT issue

We put your IT support on autopilot — from access requests to password resets and hardware issues. We only charge for issues that we fully resolve (That's right, no lock-in).

Book free demo

Our PRICING

Simple, straightforward pricing for everyone

€19

From

per fully resolved issue

The best of AI and human IT support.
Free for the first 10 IT issues.

Book a demo

The best of AI and human IT support.
Free for the first 10 IT issues.

Book free demo

Got questions? We've got answers.

What types of IT requests can Way resolve?

How does the pricing model work?

Is Way compliant with security standards?

Can employees use Way without contacting the IT team?

What if we don’t have an internal IT team?

What if we have our own IT team?

Enterprise-ready security

ISO 27001 & SOC2 audit logs

Data encryption

Data & Chats at rest are encrypted with AES-256.

Data in transit is encrypted with TLS 1.3 using AES-256

Made in Germany

Berlin based

Learn more

Pricing (soon)

FAQs

Company

Imprint

Terms

Languages

English

German