Never wait for IT support again, thanks to AI.
Our AI and human IT experts handle all your employees' M365 IT issues around the clock, directly in Teams or Slack— from access requests to password resets and other IT issues— all solved in under 10 minutes.
Rund-um-die-Uhr Support: Stets verfügbare IT-Unterstützung für Ihre Mitarbeiter
No cure no pay: Pay only for fully resolved IT problems.
Our unique combination of AI and human IT experts
We blend the accuracy and speed of AI with human expertise for incredible IT support that solve your IT requests in under 10 minutes. From access requests to complex IT issues. Your team will never be blocked by IT again.
Our AI resolves 70% of IT issues instantly.
Get answers and resolutions within seconds. If needed, our human IT experts step in to handle more complex problems.
Complex Issues? Our human IT experts got you covered.
When employees need help with complex or delicate IT issues, our AI gets our IT experts to step in and fully resolve the issue.
The WAY365 Effect
We play well with your software
No migrations needed, WAY365 integrates intuitively with your existing tools.
We put your IT support on autopilot — from access requests to password resets and hardware issues. We only charge for issues that we fully resolve (That's right, no lock-in).
From
Welche Arten von IT-Problemen kann WAY365 lösen?
Wie funktioniert das Preismodell?
Erfüllt WAY365 gängige Sicherheitsstandards?
Können Mitarbeiter WAY365 nutzen, ohne das IT-Team zu kontaktieren?
Kann ich WAY365 ohne eigenes IT-Team nutzen?
Kann WAY365 zusätzlich zu unserem internen IT-Team genutzt werden?
Enterprise-ready security
ISO 27001 & SOC2 audit logs
Data encryption
Data & Chats at rest are encrypted with AES-256.
Data in transit is encrypted with TLS 1.3 using AES-256
Made in Germany
Berlin based
Learn more
Pricing (soon)
FAQs
Languages
English
German